Name one way Mosyle provides support for troubleshooting.

Mosyle provides support for troubleshooting primarily through built-in remote desktop sharing capabilities. This feature allows technicians to remotely access and control devices, making it easier to diagnose and resolve issues directly. This is particularly effective as it minimizes downtime for users, enabling quick resolutions without the need for physical presence.

Remote desktop sharing enhances the support experience by facilitating real-time communication and collaboration between the technician and the user. It allows for guided assistance, where the technician can visually demonstrate solutions or perform necessary actions directly on the user's device. This method is efficient and aligns with the modern needs of users who expect rapid and effective support, especially within educational and business environments where technology usage is prevalent.

The other options do not provide the same level of interactive support needed for effective troubleshooting. Automated chatbots, for instance, may help with simple inquiries but can lack the depth required for complex technical issues. Sending technicians on-site can be an effective solution, but it's often time-consuming and less practical for immediate support. User manuals available in print can serve as a resource, but they lack the immediacy and direct assistance that remote desktop sharing offers.