Define the primary role of a Managed Service Provider (MSP) in the context of Mosyle.

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The primary role of a Managed Service Provider (MSP) in the context of Mosyle is to deliver ongoing management and support for devices. This encompasses a range of responsibilities, including maintaining system performance, ensuring security, and facilitating seamless updates for the devices being managed. An MSP helps organizations, especially educational institutions, to leverage technology effectively by taking on the burden of device management. This allows schools and other organizations to focus on their core activities, such as teaching and learning, while the MSP ensures that the technological infrastructure operates smoothly and efficiently.

In contrast to other roles, selling hardware focuses on providing physical products rather than managing and supporting them. Creating educational content for schools is a separate function that involves curriculum design and materials development, while moderating social media interactions pertains to engaging with audiences online, which does not align with the core service provision of an MSP. Thus, the primary function of an MSP is best captured by the ongoing management and support of devices.

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